The small claims court outperforms banks? That’s a case of oranges and pears isn’t it? Not if you are Rob Jonson.
Rob is not a lawyer, he’s a programmer. But that doesn’t stop him being highly successful in the small claims court. Rob has sought redress on matters from holiday insurance to car hire to mobile phone unlocking. And won in each case. In arguably Ignite Bristol’s most useful video yet, Rob explains how the small claims court works and how he’s used it to encourage a number of companies to improve their customer service.